Tavour Privacy Policy

Effective as of June 12th, 2021.

Tavour Inc. (“Tavour”, “we”, or “us”) takes the privacy and protection of personal information very seriously. By visiting and using the Tavour.com website (the “Site”) and related services (the “Services”), you agree to the terms of, and expressly consent to the processing of your Personal Data in accordance with, the practices and policies outlined in this privacy policy (“Privacy Policy”). Unless otherwise defined herein, capitalized terms shall have the meanings assigned to such terms in the Terms of Use that you can find at https://account.tavour.com/terms-of-use and which incorporate this Privacy Policy by reference.

I. Personal Information We collect

A. Information You Give Tavour

  1. Registration Information: When you sign up for the Site and Services, you are required to provide your first name, last name, email address, password, zip code, and 21+ verification . In addition, you may opt to provide additional information such as a username to enhance the Site and Services experience.
  2. Shipping Information: If you choose to ship any Tavour product or services, you will be required to provide a first and last name, company name, phone number, shipping address information, and a 21+ verification
  3. Payment Information: If you choose to purchase any Tavour products or services, you will be required to provide payment information such as your first and last name, company name, email address, physical address or zip code, and credit card information.
  4. Location Information. You may choose to consent to our collection and use of your physical location in order to provide location-specific features if you use the platform on a location-enabled device (including GPS, cellular, and Wi-Fi networks).
  5. Site and Services Interaction Information: If you choose to interact with the Site and Services, you may submit images, ratings, and written content which you upload, post, or otherwise transmit in connection with the service.
  6. Online Surveys, Promotions, Contests, Sweepstakes: If you choose to participate in any online surveys, promotions, contents or sweepstakes, you may share your reviews, first and last name, and email address with Tavour.

B. Automated Information Collection

In order to access certain features or areas of the site, you consent to our collection of usage data through the use of tracking technologies or other passive means, including the following:

  1. Log Information: When you access the Site and Services, you consent to our servers automatically recording information that your browser transmits whenever you visit a website. Server logs may include information including your web request, IP address, browser language, browser type, the date and time of your request, your mobile device or computer operating system, name of your internet service provider or mobile carrier, cookie information, etc. Our servers may also automatically record what you click while visiting the site.
  2. Location Information: You consent to our receipt of any location data passed to us from location-enabled devices, from your browser, or from third-party services.
  3. Links: The Site and Services may include formatted links to allow us to keep track of the IP addresses from which the links have been accessed. You consent to our collection and usage of this information to improve our Site and Services.
  4. URLs: When you visit or access the Site and Services, you consent to our receipt of the URL from the site you came from and the URLs you click on to exit the site.
  5. Cookies and Web Beacons: “Cookies” are small identifiers sent from a web server that are stored on your device’s hard drive for the purpose of identifying your browser during interaction on websites or storing information or settings in your browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. In addition to the cookies and web beacons we deliver and use, we may also allow certain third-party analytics service providers to include cookies and web beacons within the pages of the Tavour website on our behalf and to retain and use Usage Data received from such cookies and web beacons themselves. Most web browsers automatically accept cookies, but you can usually modify your browser’s setting to decline cookies if you prefer. You may also render some web beacons unusable by rejecting their associated cookies. If you choose to decline cookies, certain features of the website or service that placed the cookie may not function properly or at all as a result.
  6. Aggregate Information: We may compile the data collected here on an aggregate basis. This information may include the number of people who have visited the Site or used the Services. Such information does not identify you individually.

C. Location Information

In order to access and use certain areas or features of the Site and Services, you consent to our collection and usage of your physical location information if you use the Site and Services on a location-enabled device (including cellular, Wi-Fi, and GPS networks) or from your browser.

II. How We May Use the Information We Collect

We may use the Personal Information we collect for the following purposes:

A. Usage, Purchase, and Delivery of Products and Services

We use your personal information for our everyday business purposes, such as establishing and managing your customer account, responding to your inquiries, receiving and processing orders, shipping and delivering products and services, processing and collecting payments, communicating with you in regards to orders, products and services, promotional offers, special events, and other offers or promotions.

B. Provide, Troubleshoot, and Improve Site and Services

We use your personal information to provide Site and Services functionality, performance analysis, error and bug fixing, and improved usability and effectiveness of the Site and Services. In addition, we use your personal information to evaluate and improve our business, including developing new products and services and analyzing the effectiveness of products, services and websites and soliciting your feedback through email communications, telephone calls, and/or focus groups.

In addition, we use your personal information to perform research and data analyses, including market and consumer research, trend analysis, demographic analysis and financial analysis in order to improve the Site and Services.

C. Communication With You

We use your personal information to communicate with you in relation to the Service by different channels including phone, email, and in-app chat.

D. Personalization

We use your personal information to tailor our offerings to your personal interests, location and the manner in which you interact with us.

E. Community Interaction

We use your personal information and/or information you provide to enable you to interact with Tavour and our customers through our app, message boards, logs and social media. Such information will be stored and made public to the users of the Site, including images, product ratings and reviews, and some metadata associated with the posts such as timestamps. You are solely responsible for all images and information you choose to post in connection with the service. Any information or images posted to the service may be shared further by other users. We are not responsible for any sharing of the images or information you choose to post publicly on the site.

F. Legal Compliance

We use your personal information to comply with legal recommendations, applicable legal requirements and our policies and practices.

We may also use Personal Information in other ways for which we provide notice at the time of collection to the extent required by law or this Notice. We may use Usage Data (which, of course, does not include Personal Information) for any legally permissible purpose and without notice to you.

III. Information We Share

We do not sell or otherwise share Personal Information with third parties, except as described below:

A. Affiliates

We may and have in the last 12 months shared your Personal Information with our Affiliates so long as the disclosure and use of your Personal Information by such entities is consistent with this Notice.

B. Service Providers

We may and have in the last 12 months engaged third parties to provide services to us who have access to your Personal Information. In such cases, we require such providers to maintain your Personal Information as confidential and to use the information only to perform the services specified by us.

C. Surveys/Sweepstakes/Promotions

In the event that you participate in a survey, sweepstakes, contest or other promotion on the Tavour website that is sponsored by Tavour and a third party, such participation serves as your consent for Tavour to share your Personal Information collected in conjunction with the survey, sweepstakes, contest or promotion with the third party. After the information is provided to such third parties, the subsequent use or disclosure of such information is subject to those third parties’ privacy policies and practices.

D. Legal Obligations and Rights

We may access or disclose information, including Personal Information, to:

(i) protect or defend the legal rights, interests or property of Tavour and our Affiliates

(ii) protect the safety and security of our customers or members of the public

(iii) protect against fraud or for risk management purposes

(iv) comply with legal advice, applicable law or legal process.

(v) to reduce credit risk and collect debts owed to us

(vi) for any other legal purposes as otherwise required by applicable law

We may share Usage Data (which, of course, does not include Personal Information) with third parties, including our Affiliates, advertising networks, analytics providers and others, for any legally permissible purpose and without notice to you.

E. Consent

We may disclose personal information about you to certain other third parties with your consent.

F. Business Transaction or Reorganization

We may take part in or be involved with a corporate business transaction, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose personal information to a third party during negotiation of, in connection with or as an asset in such a corporate business transaction. Personal information may also be disclosed in the event of insolvency, bankruptcy, or receivership.

IV. Data Changes

If you would like to change or update the Personal Data previously provided by you, please contact us at support@tavour.com. You may request deletion of your Personal Data by us, but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with our deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. Also, we may be unable to propagate changes to Third Party Companies who receive your Personal Data or User Content.

V. Your Choices

In order to access our Products and Services, you must register with our site and provide us with Personal Information. Once you have done that, you have opted in to receive communications from us, as described in this Notice. If you no longer wish to receive communications from us and access our Products and Services, you may do so by clicking on an unsubscribe link at the bottom of email communications or by emailing support@tavour.com. We will take commercially reasonable steps to implement opt-out requests promptly, but it may take up to ten business days as we process the request. Once we have processed your request, we will not send you further emails regarding our Products and Services unless you opt back in to receiving such communications. You may choose not to share your geo-location information with us by adjusting the device’s location services settings or the settings on our mobile applications. If you refer others to us, please note that they may choose not to receive any promotional email communications from us in the future by following the instructions in the email invitation.

VI. Communicating with Other Users

You may not collect (manually or in an automated manner) other Users’ Personal Data (including email addresses) from the Site.

Blog: If you use a bulletin board, blog, or similar Service on the Site, you should be aware that any Personal Data you submit there can be read, collected, or used by other Users of the Site, and could be used to send you unsolicited messages. We are not responsible for the Personal Data you choose to submit in this manner.

Security/Limits on Our Abilities: We use industry-standard security protocols, such as (if and where we think appropriate) firewalls and restrictions on which employees can access User data. However, perfect security does not exist on the Internet and thus we cannot guarantee the security of your information.

VII. California Residents

Under California law,  California residents may have the right to request to know more about the sources, categories, and pieces of personal information we have collected, used, and disclosed and to request deletion of your personal information (subject to certain limitations at law). You also have the right to direct us not to sell personal information we have collected about you to third parties now or in the future.

You have the right not to be discriminated against for exercising these rights. However, please note that if the exercise of these rights limits our ability to process personal information (such as in the case of a deletion request), we may no longer be able to provide you our products and services or engage with you in the same manner.

A. Right to Know and/or Right to Deletion

If you are a California resident, to exercise your Right to Know and/or your Right to Deletion, please submit a request by:

We will need to verify your identity before processing your request. In order to verify your identity, we will generally require the matching of sufficient information you provide us to the information we maintain about you in our systems. Although we try to limit the personal information collected in connection with a request to exercise the right to know and/or the right to deletion to that personal information identified on the “Notice of Collection” page webform, certain requests may require us to obtain additional personal information from you. In certain circumstances, we may decline a request to exercise the right to know and/or right to deletion, particularly where we are unable to verify your identity.

B. Authorized Agents

In certain circumstances, you are permitted to use an authorized agent (as that term is defined by the CCPA) to submit requests on your behalf through the designated methods set forth in these Disclosures where we can verify the authorized agent’s authority to act on your behalf by:

For requests to know or delete personal information:

VIII. Nevada Residents

Chapter 603A of the Nevada Revised Statutes permits a Nevada resident to opt out of future sales of certain covered information that a website operator has collected or will collect about the resident. To submit such a request, please contact us at privacy@tavour.com.

IX. Changes to This Privacy Policy

This Privacy Policy is subject to occasional revision, and if we make any substantial changes in the way we use your Personal Data, we will notify you by sending you an email to the last email address you provided to us and/or by prominently posting notice of the changes on our Site. Any material changes to this Privacy Policy will be effective upon the earlier of thirty (30) calendar days following our dispatch of an email notice to you or thirty (30) calendar days following our posting of notice of the changes on our Site. These changes will be effective immediately for new users of our Site or Services. Please note that at all times you are responsible for updating your Personal Data to provide us with your most current email address. In the event that the last email address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the email containing such notice will nonetheless constitute effective notice of the changes described in the notice. In any event, changes to this Privacy Policy may affect our use of Personal Data that you provided us prior to our notification to you of the changes. If you do not wish to permit changes in our use of your Personal Data, you must notify us prior to the effective date of the changes that you wish to deactivate your account with us. Continued use of our Site or related Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Contact Information

Physical Address:

1904 3rd Avenue Suite 725,

Seattle, WA 98101

Email Address:


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