Cancellations & Returns
Cancellations and returns cost us money and ultimately increase the price of the bottles by an exponential amount. In order to keep our costs as low as possible and pass the savings on to you, we adhere to the following policies:
- If you are not satisfied with your purchase for any reason, respond within 3 days of the original invoice email and we will refund your purchase. Orders can be cancelled up to 3 days (72 hours) from the original invoice email at no extra cost.
- Orders cancelled 4-7 days after receipt of the original invoice email are charged a 50% restocking fee.
- Orders cannot be cancelled after 7 days of receipt of the original invoice email.
- If the shipment has been damaged please email firstname.lastname@example.org ASAP so we can resolve the problem to your satisfaction.